The Appalachian State University campus is currently operating under SPECIAL conditions.
Coronavirus information
The university remains open, with emergency management protocols activated and operational modifications and precautions in place to support social distancing. In-person instruction has transitioned to a system of alternative course delivery. View the latest information on the App State Coronavirus Information website. Read the latest update posted 4/6/2020 at 5:20 p.m.
Read the Student Affairs Covid-19 Response. Updated March 31, 2020 at 9:20 a.m.
In order to better streamline the move-out process, we are no longer accepting card access requests via email. Please take a moment to log into the University Housing portal and select your desired appointment date and time. This process can be found under the Forms tab and is called "Express Checkout for Spring 2020". If something changes, you are able to reschedule or cancel your selected appointment in the same place. We kindly ask that appointments be made no later than 1 business day prior to your arrival.
You may retrieve an Express Checkout envelope from any hall desk. Please complete the form on this envelope, put your key in the envelope, and deposit the envelope to one of the two service desks on campus.
From 12:30 PM – 5 PM, Monday - Friday, students who reside on East campus should return their keys to the East Service Desk in Appalachian Hall. Students who reside on West campus should return their keys to the West Service Desk in Coltrane Hall between the hours of 8 AM - 12:30 PM, Monday - Friday.
After 5 PM, please return your key to the clearly marked box in the West Service Desk foyer in Coltrane Hall.
You may mail your room keys back to University Housing at the address below. Make sure to contain the key(s) securely in the package. University Housing is not responsible for lost or damaged keys returned in the mail. Keys must be returned by May 18, 2020 to avoid being charged for missing keys for your checkout. If you have questions, please contact housing@appstate.edu.
Return your key to the following address:
Appalachian State University
Please download and complete the Express Checkout Form and return it with your key.
Here you will find answers to all your questions related to on-campus housing. Below you will find links to our housing application, information about where to request maintenance for your room, where and how to receive packages, and more. We hope this site is useful to you, and that it will help you navigate through all of your housing needs.
