Staff Directory
Employing over 100 professional full-time staff, 15 graduate student staff, and 175 undergraduate student staff, University Housing works as a cohesive team to fulfill our stated mission and visionary goals. From our live-in staff to our central office, we all take great pride in our work and are committed to the safety and success of our residents. Our department is divided into functional areas, each with its own unique responsibilities and staff.
Click on the links below to view our dedicated staff on each team!
If you have a question regarding a housing application (including the New Student Application, ReApplication, Spring Only housing, and Summer housing), a housing-related charge on your student account, move-in appointments, or questions regarding the Residence Hall License Contract, please contact our Administrative Services team at (828) 262-2160 or at [email protected]
If you have a question regarding a roommate or suitemate conflict, a room change request, community and/or programming in the residence halls, or an alleged policy violation by a resident, the first step should be to discuss the matter with your Resident Assistant (RA). If you have already discussed the matter with your RA and view it as unresolved, please contact the Coordinator or Residence Director of your residence hall by calling or emailing the hall-specific offices listed on the Residence Life Area tabs.
If you have lost or misplaced your residence hall room key, you will need to check out a temporary replacement from the East or West Service Desk. The East Service Desk is located in Appalachian Hall, and serves Cannon, Cone, Dogwood, Doughton, Elkstone, Mountain Laurel, Summit, and White residence halls. The West Service Desk is located in Thunder Hill Hall, and serves Appalachian Heights, Belk, Frank, Laurel Creek, the Living Learning Center (LLC), Mountaineer, Newland, New River, Raven Rocks, and Thunder Hill residence halls. While a resident must go in-person to the East or West Service Desk to check out a key, you may contact both desks through phone, listed on the Residence Life Operations tab.
If you have questions regarding RA recruitment, hiring, and/or training, please email [email protected]. If you have questions regarding one of the Residential Learning Communities (RLCs), please contact [email protected]. If you have questions about summer camp and conferences employment, please email [email protected].