Mission
Through a culture of care, in partnership with residential students, we provide well-maintained housing and cultivate supportive, learning-centered communities.
Vision
We aspire to transform all residential students through a foundation of care and engagement into dynamic leaders and lifelong learners who will make a difference in their communities and throughout the world.
Core Values
Caring
We put our students' best interests first and demonstrate compassion in our interactions with others.
Community
We seek to give voice to the diverse student body of Appalachian State University.
Learning
We develop by listening, asking, reading, reflecting, and experimenting.
Innovation
We think outside the box and constantly seek to improve and stay current.
Dedication
We work hard and take the extra step to get the job done.
Integrity
We do what we say we do and make ethical decisions.
Divisional Priorities
Priority 1: Facilities
- Goal 1.1: Continuous improvements to keep facilities well maintained
- Goal 1.2: Reduce the number of work orders and callbacks
- Goal 1.3: Maximize residential occupancy and space utilization
Priority 2: Operational Excellence
- Goal 2.1: Unify Residence Life, Administrative Services, and Facilities with standard policies, processes, and procedures for the department
- Goal 2.2: Enhance the operational effectiveness within the department
- Goal 2.3: Enhance the operational effectiveness of the department with campus partners
Priority 3: Staff Development and Wellbeing
- Goal 3.1: Enhance opportunities for learning, growth, and feedback
- Goal 3.2: Improve employee social, psychological, and occupational well-being
Priority 4: Student Learning, Development, and Success
- Goal 4.1: Cultivate supportive, learning-centered communities
- Goal 4.2: Partner with residential students to establish a culture of care