Coronavirus information:
The university remains open, with emergency management protocols activated and operational modifications and precautions in place. Instruction has transitioned online for summer sessions. Read the latest update posted 5/21/2020 at 1:20 p.m.

Read the Student Affairs Covid-19 Response. Updated March 31, 2020 at 9:20 a.m.

Express Check Out

Card Access:

In order to better streamline the move-out process, we are no longer accepting card access requests via email. Please take a moment to log into the University Housing portal and select your desired appointment date and time. This process can be found under the Forms tab and is called "Express Checkout for Spring 2020".

If something changes, you are able to reschedule or cancel your selected appointment in the same place. We kindly ask that appointments be made no later than 1 business day prior to your arrival.


You may retrieve an Express Checkout envelope from any hall desk. Please complete the form on this envelope, put your key in the envelope, and deposit the envelope to one of the two service desks on campus.

From 12:30 PM – 5 PM, Monday - Friday, students who reside on East campus should return their keys to the East Service Desk in Appalachian Hall. Students who reside on West campus should return their keys to the West Service Desk in Coltrane Hall between the hours of 8 AM - 12:30 PM, Monday - Friday.

After 5 PM, please return your key to the clearly marked box in the West Service Desk foyer in Coltrane Hall.

You may now return your key by mail:

You may mail your room keys back to University Housing at the address below. Make sure to contain the key(s) securely in the package. University Housing is not responsible for lost or damaged keys returned in the mail. Keys must be returned by May 18, 2020 to avoid being charged for missing keys for your checkout. If you have questions, please contact

Mail your key(s) to this address:

Appalachian State University

University Housing

287 Rivers St. Rm. 321

Boone, NC 28608

Please download and complete the Express Checkout Form and return it with your keys.

Before you leave, be sure to:

•Remove all belongings from the room

• Clean the room thoroughly to avoid any cleaning charges. (Cleaning supplies will not be provided by University Housing)

• Empty all trash and recycling in dumpsters/receptacles outside of the building

• Set A/C to 74 degrees (where applicable)

Apr 7