How long does the Residence Hall License Contract last?

The Residence Hall License Contract is for both semesters of the academic year. Cancellation of the Residence Hall License Contract after occupancy is scheduled to begin, except for students officially withdrawing from the university, will result in the continuation of the full housing charge. The university refund schedule (please refer to the applicable General Bulletin) will apply for official withdrawals.

Am I required to have a meal plan?

Every student living on-campus is required to purchase a meal plan, with the exception of those students living in Appalachian Heights. The Low option is available to all students except first-year freshmen. Students who do not choose a meal plan when filling out their housing application will be charged for the Standard meal plan (except for those in Appalachian Heights). For further information regarding meal plans and pricing, please contact ASU Food Services.

When will I receive my housing assignment?

Assignment information and check-in details for Fall semester are mailed during the month of July, while those for Spring semester are mailed during December. Additionally, students are able to check their housing assignment information online via the Housing Management System (HMS). The time frame for checking assignments online will be listed in the checklist that each student sees upon logging into the HMS system.

How do I request a roommate?

New incoming freshmen will have the opportunity to request a roommate while filling out their initial housing application. Returning students may request a roommate when they reapply for housing during the Housing Reapplication period in February. Students who do not indicate a roommate preference will be matched by the Housing Managment System using the information provided on their housing applications. *All requests are based upon space availability.

What are temporary room assignments?

Increased demand for on-campus housing sometimes requires that students be temporarily over-assigned to residence halls. For detailed information about departmental policy regarding over-assignment, please refer to the current version of the Residence Hall License Contract booklet.

What if I want to change rooms?

Room changes are not permitted during the first two weeks of both Fall and Spring semesters. The Department of Housing & Residence Life uses this time to identify open spaces and stabilize occupancy records. Students completing unauthorized room changes will be required to return to their originally assigned space, may be denied the opportunity to participate in any other room changes for the academic year, and will be assessed a $25 administrative charge. Once the room change period begins, students wanting to move need to contact the Residence Director (RD) of their building to fill out the appropriate paperwork and receive instruction regarding how to complete the room change process.

What if I have a health issue?

Please visit the Special Needs Housing section for detailed information regarding medical concerns.

Am I required to live on-campus?

New incoming freshmen are required to live on-campus and are guaranteed housing. New incoming freshmen cannot request a residence hall - they are assigned to a building at random by the Housing Management System. New incoming freshmen who meet any of the following criteria are exempt from the on-campus living requirement:

• Students who are married
• Students who are single parents
• Students who are veterans
• Students living with parents/guardians (requires permission from the Deparment of Housing & Residence Life)

Students requesting an assignment are bound by the Residence Hall License Contract for the full academic year (Fall and Spring semesters) once an assignment is made.

Can transfer students live on-campus?

Transfer students who are interested in living on-campus are encouraged to apply; however, transfer students are not required to do so and are not guaranteed on-campus housing.

What about graduate/family/non-traditional housing?

Graduate-level students, non-traditional (25 or older) students, single parents, or students who are married may apply for on-campus housing at Mountaineer Apartments. Priority is given to students with children.

Where can I get information about my residence hall/room?

Detailed information about the residence halls, including hall office telephone numbers, can be found by visiting the Residence Halls section.

Who has access to my residence hall?

Students have access only to the residence hall in which they live. Exterior doors remain locked 24 hours per day. For details on the Guest/Visitation policy, please refer to the current version of the Residence Hall License Contract booklet.

Who should I contact in case of emergency?

In the event of an emergency, contact the ASU Police Department at (828)262-8000. Incidents within the residence halls should be reported to hall staff (RAs or RD). RAs are on duty nightly from 7pm-7am, and hall offices are staffed nightly from 8pm-11pm. Anytime the RA on duty is not found in the hall office their telephone number will be posted on or around the hall office. Night Star staff are present in hall offices from 10:30pm-4am.

What are Night Stars?

The Night Stars program consists of student staff who assist in securing and monitoring the residence halls. Night Stars also confront inappropriate behavior in the residence halls and provide support to RAs and/or RD when responding to emergencies. The Night Stars program enforces university residence hall policies to assist the Department of Housing & Residence Life in providing a safe and satisfactory living environment for all campus residents.

How do I protect my personal property while on-campus?

Some suggestions for the protection of personal property are:

• Always lock your doors, even if you are just going down the hall - keep your keys with you at all times.
• Take stock of your personal property while at school. Make a list of valuables with dollar amounts and serial numbers to provide yourself with documentation of ownership should anything be lost or stolen and later recovered.
• Leave expensive jewelry at home or store it in an in-room electronic safe. All small valuables should be kept in a safe when not in use.
• Engrave your initials and/or the last for digits of your Social Security Number on your laptop computer, desktop computer, or other electronic devices.
• Do not leave belongings unattended.
• Many items are covered either in full or in part by parents' homeowners insurance. If you move off-campus this may not apply, so be sure to check your policy. If you are not covered, you may wish to apply for student personal property insurance.
• Be alert - prevent theft before it occurs.

When are the residence halls closed?

The residence halls are closed only during Winter Break (between Fall and Spring semesters). During this time students are required to vacate their rooms, although belongings may remain in the buildings.

What items should I consider bringing when I come to college?

For your convenience you may want to bring some of the items below:

What items are not allowed in the residence halls?

The following items are prohibited in the residence halls: (this list is not all-inclusive - please refer to the Residence Hall License Contract booklet for further information)

What if I have a question about a policy or procedure?

Since policies and procedures (i.e., Visitation, Quiet Hours, Alcohol, Painting, etc.) are subject to change, the Department of Housing & Residence Life asks that students and parents please refer to the latest edition of the Residence Hall License Contract booklet for the most up-to-date information.

Can I smoke in my residence hall?

ALL RESIDENCE HALLS ARE SMOKE FREE. Smoking is prohibited in all public areas of all residence halls. These areas include elevators, kitchens, lobbies, bathrooms, hallways, stairwells, and entrances. No smoking is permitted within 50 feet of any residence hall entrance, exit, window, or air intake system.

What about parking and/or transportation?

For questions and concerns about on-campus parking and transportation, please contact the Parking & Traffic Department.

Where/how do I receive mail? How about packages?

Each student is assigned an ASU Post Office box by the university. New students are assigned an ASU Post Office box after they have registered for classes during a Phase 1 Orientation session. Box combinations are issued to students when they present their student ID card to the ASU Post Office Customer Service window during its normal hours of operation. Students should check their ASU Post Office box on a regular basis as the university regularly corresponds with students by utilizing the campus mail system. Packages sent via private carrier (i.e., UPS, FedEx, etc.) cannot be delivered to an ASU Post Office box - such items will need to be delivered to the Coltrane Package Desk. Please refer to the information below when determining what address to send student mail to: (For detailed information and hours of operation, please review the websites for the ASU Post Office and Coltrane Package Desk).

What happens to my mail during summer break?

Students should leave a forwarding address with the ASU Post Office anytime they are going to be away from ASU for a period longer than 30 consecutive days. Any mail received during the time a forwarding order is in effect will then be sent to the address provided by the student.